Aminzo Mart

At Aminzo Mart, we strive to provide high-quality electronics, home décor, and kitchen accessories. If you are not fully satisfied with your purchase, we’re here to help.

1. Return Eligibility

You may request a return if:

• The item is defective, damaged, or not as described.
• The return request is made within 7 days of delivery.
• The product is unused, in its original packaging, and includes all accessories, manuals, and invoices.

2. Non-Returnable Items

The following items cannot be returned:

• Items damaged due to misuse, improper handling, or negligence.
• Products without original packaging or missing components.
• Clearance or sale items (unless defective).
• Personal-use items (if opened/used), where hygiene is a concern.

3. Return Process

To initiate a return:

1. Contact our support team at admin@aminzomart.com or WhatsApp 03167210742 with your order details.
2. Provide clear images/videos (if the product is damaged or defective).
3. Once approved, you will receive return instructions.

Note: Customers may be responsible for return shipping costs unless the item is faulty or incorrect.

4. Refund Policy

• Once we receive and inspect the returned item, we will notify you of the status.
• If approved, your refund will be processed within 5–10 business days.
• Refunds will be issued via the original payment method or bank transfer.

5. Exchange Policy

We only replace items if they are defective or damaged. If you need an exchange:

• Contact us within 7 days of receiving the product.
• Exchanges are subject to product availability.

6. Late or Missing Refunds

If you haven’t received your refund yet:

• Check your bank account again.
• Contact your payment provider, as processing times may vary.
• If the issue persists, contact us at admin@aminzomart.com.

7. Order Cancellation

• Orders can be canceled within 24 hours of placement.
• Once shipped, orders cannot be canceled and must follow the return process.

8. Contact Us

For any questions regarding returns and refunds, please contact:

• Name: Aminzo Mart
• Email: admin@aminzomart.com
• WhatsApp: 03167210742

Aminzo Mart reserves the right to update or modify this policy at any time without prior notice.